AALUX TIRES Terms and Conditions of Purchase
1. Scope and validity of the terms and conditions
1.1 The Terms and Conditions shall apply to all of the legal relationships created between persons and the owner of the www.aalux.ee shopping environment (hereinafter as Aalux Online Shop), Aalux Trading OÜ, through the purchase of products via the Aalux Online Shop.
1.2 In addition to these Terms and Conditions, the legal relationships created through the purchase of products via the Aalux Online Shop shall be regulated by the applicable legislation of the Republic of Estonia.
1.3 Aalux Trading OÜ shall have the right to amend and complement these Terms and Conditions and its price list as a result of the development of the Aalux Online Shop and in the interest of its improved and safer usage. Amendments and complements to the Terms and Conditions and the price list shall be announced over the www.aalux.ee webpage. The amendments and complements to the Terms and Conditions and the price list enter into force with the publication of such amendments or complements on the www.aalux.ee webpage. If you submitted your order before the entry into force of the amendment to the Terms and Conditions, the legal relationship created between You and the Aalux Online Shop shall be subject to the Terms and Conditions in force at the moment the order was submitted by you, unless specified otherwise in the legislation or these Terms and Conditions.
2.1 The prices of the products sold in the Aalux Online Shop are in euros and include value-added tax.
2.2 The products sold in the Aalux Online Shop and their prices may differ from the other products sold at Aalux Trading OÜ tire centers and their prices.
2.3 The Aalux Online Shop reserves the right to adjust its prices. If the client submitted his/her order before the price adjustment, then the price that was present at the moment the order on the invoice was finalized shall apply to the client.
3. Shopping cart and the finalization of the order
3.1 The ordering person's shopping cart is created the moment the client clicks on the link "Order product".
3.2 The amount of the products placed in the shopping cart can be adjusted by either increasing or decreasing its amount. To adjust the amount, click on the link "Edit/remove". Next, please select the delivery method of the goods and fill out the contact information field, then click on the link "Submit order". You are directed to the payment method selection page.
3.3 When using the Lyoness Cashback Card during the finalization of the order, please specify the cashback card's number in the information field. The Lyoness Cashback 4% applies to tires and wheels, if they have been purchased on the Aalux Online Shop webpage or on location at a tire center, the product prices shall be based on the Aalux Online Shop's price list. The service has an advantage of 6%.
4. Payment for the products
4.1 For the performance of the payment, please select a payment method suitable for the performance of your order.
4.2 The products can be paid for by using:
a) an online bank link: Swedbank AS, AS SEB Pank, the Estonian branch office of Nordea Bank AS and AS LHV Pank;
b) an invoice, by utilizing the pay later link, in which case the order confirmation shall be sent to your e-mail;
c) the Liisi hire-purchase;
d) an online card payment (Visa, MasterCard, Maestro)
After the finalization of the order, the client shall be direct to the secure environment of Nets Estonia AS for the performance of the payment. There you shall find a filled out payment order that specifies the total to be paid. After entering the card number, the security code (a 3-digit code on the back of the card) and the expiry date of the card, Nets Estonia shall authorize the transaction with the client's bank.
SSL security protocols, and MasterCard SecureCode and Verified by Visa security programs are utilized during the prompting of the card information, which ensure that the exchanged information cannot be intercepted or amended by third parties.
4.3 Your order shall be canceled automatically, if you have not paid the purchase total within 2 workdays.
4.4. The order shall be finalized and delivered within 1-4 workdays, if the order is paid in full in advance.
5. Delivery and transfer of the products
5.1 The order can be delivered using the following methods:
a) a courier service, priced at 8.40 EUR across Estonia;
b) self-pickup from Viljandi, Paala tee 52a, free of charge;
c) self-pickup from Viljandi, Riia mnt 54c, free of charge;
d) self-pickup from Tartu, Võru mnt 53, free of charge;
e) self-pickup from Tallinn Peterburi tee 1a, free of charge;
5.2 By making a purchase over 150 euros in worth, courier delivery of the product across Estonia is free of charge for the Client.
5.3 Please verify the validity of the contact information presented during the submission of the order to avoid delays and misunderstandings during the delivery of the products. The Aalux Online Shop and the courier company take no responsibility for delays and misunderstandings during the delivery of the products, if the delay or misunderstanding is the result of the inaccuracy or incorrectness of the data presented during the submission of the order.
6. Canceling the order and returning the product
6.1 You have the right to cancel your order after making the payment for the product but before its delivery, by sending a corresponding message including your order number and bank account details to the e-mail address of Aalux or by calling the contact telephone number +372 56 475 342.
6.2 The client has the right to return the goods purchased from the Aalux Online Shop, i.e. withdraw from the agreement entered into through the use of the online environment within 14 days of the moment that the goods are delivered or transferred to the client. When returning the goods, the client shall bear the costs associated with their return in the amount of 48 EUR + 5% of the cost of the purchased goods, excluding cases where the transferred product is not in accordance with the order. The goods must be returned to a branch office of Aalux Tires or to the courier that we have previously agreed upon and dispatched.
6.3 The goods returned to the Aalux Online Shop by the client must be unused (the tires may not be driven, the tires may also not have been mounted to and dismounted from wheels, and no tires must have been mounted to the wheels).
6.4 If the goods ordered by the client are not in accordance with the order or the images displayed in the online shop, the goods shall be replaced with the correct product, or an equivalent new product shall be offered to the client in exchange for the product.
6.5 In case of returning of a non-compliant product, the paid amount (incl. the cost of transportation) shall be transfered to the bank account that you have specified by no later than 14 days from receiving the request for the withdrawal from the order and the return of the product.
7. Other terms and conditions
7.1 All personal information regarding clients that has become known to the Aalux Online Shop during the visiting of the Aalux Online Shop and making purchases there shall be regarded as confidential. An encrypted data transfer channel with the banks ensures the protection of the purchaser's bank account details. Also Aalux Online Shop does not have access to them.
7.2 Disputes between the client and the Vendor in regard to the ordering and purchasing of products via the online shop shall be settled through negotiations. In case an agreement is not achieved, the client has the right to contact the Consumer Protection Board in regard to the protection of his/her rights. Disputes are settled on the basis of the applicable legislation of the Republic of Estonia. Unsettled disputes regarding these terms and conditions shall be handled based on the applicable legislation of the Republic of Estonia.
7.3 The client is obligated to read the Terms and Conditions of Purchase.
7.4 The product images in the Aalux Online Shop are illustrative.
7.5 Product information is verified and updated regularly. The data may have been updated after your last visit. Before making the purchase, we recommend that you verify the correctness of the product information at our information telephone number +372 56 475 342.
7.6 The Aalux Online Shop reserves the right to withdraw from a transaction, if the product has been the subject of one of the following problems: there has been a human error during the input of the price or a technical error with the system (e.g. when a 100-euro car tire is suddenly on sale for 10 euros, it is obviously an error). Due to this we presume that the client understands that this has been an error, and that the product shall not be sold for such a price. If you noticed a mistake in the product description or image, please let us know via e-mail or telephone.